Practicalities

Programme

This year, a summary of the programme has been published in a leaflet, available since mid-August in numerous locations (local authorities, tourist offices, libraries and participating venues) and especially at:

  • urban.brussels, Mont des Arts / Kunstberg 10-13, 1000 Bruxelles / Brussel,  Monday to Friday from 8.00 am to 5.00 pm
  • Halles Saint-Géry/Sint-Gorikshallen, Place Saint-Géry / Saint-Goriksplein 1, 1000 Bruxelles / Brussel, every day from 10am to midnight
  • LAB·An x Hôtel van Eetvelde, Avenue Palmerston / Palmerstonlaan 2 – 4 , 1000 Bruxelles / Brussel, Saturday, Sunday, Monday from 10.00 am to 5.00 pm

How to book

For this year’s Heritage Days, tours and places to visit are divided into several categories:

  • advance booking not required;
  • advance booking required;
  • guided tours and by reservation only;
  • reservation only required for guided tours and/or activities (but not to access the location).

Please refer to the practical information under each listing.

If advance booking/reservation is required, you will need to book a time slot. Please keep to your time slot or tour time. If you arrive at the site after your time slot has passed or your tour has begun, you will not be admitted. You may need to wait (around 15 minutes) to enter certain sites.

For all visits and tours, make sure to bring your booking confirmation with you. You will be asked to present it at the site. It is recommended that you arrive 10 minutes before the time indicated in your booking confirmation.

Most outdoor activities (walking and bicycle tours, scavenger hunts, bus tours, etc.) require advance booking. You simply need to choose a time.

Bookings will be open from 6 September 2023 on this website. Select a venue or an activity on the programme page and choose your time slot. After having booked, you will receive a confirmation.

General information

The times listed for buildings are the opening and closing times. The organisers reserve the right to shut the doors early if there are large crowds to ensure that the building can close at the scheduled time.

The sites’ managers may put in place special measures for visits.

You must not smoke or eat while visiting any of the sites. Furthermore, some site managers may not allow photographs to be taken. To facilitate access, please do not bring rucksacks or large bags.

Please note that some visits and participation in activities must be booked in advance. However, even if you do not have a booking, you are free to go to the tour starting point or activity venue on the day, as there may be places available due to cancellations or other factors.

Accessibility to persons with reduced mobility

Each site listing includes information about the site’s accessibility for individuals with reduced mobility. The accessibility survey was conducted by the non-profit organisation AccessAndGo ASBL on the basis of data provided by site managers, which were then verified by a representative of the organisation. Checks have been carried out on the accessibility of all buildings whose listing features an accessibility logo.

Site accessibility, based on the criteria and standards adopted in the Brussels-Capital Region, is indicated using the following logos:

Accessible: The site meets the criteria for users of manual or electric wheelchairs to visit the site independently.
Accessible with assistance: Wheelchair users will require the assistance of a third party to visit the site.
The site does not meet the minimum accessibility criteria.

The accessibility information provided here only relates to visits during the Heritage Days and may not apply at other times.

For further information about the accessibility survey, contact AccessAndGo by emailing info@accessandgo.be.

Guided tours in French sign language

For a number of years now, Urban has been working with Arts & Culture to provide guided tours in French Belgian Sign Language for deaf and hard-of-hearing visitors.

This year, such tours will be available for 10 sites:

Ægidium – Saturday at 14:15 and dimanche at 12:15

Solvay Library – Saturday at 10:00 and Sunday at 10:00

Linthout school complex – Saturday at 11:15 and Sunday at 14:15

De Ultieme Hallucinatie / hôtel Cohn-Donnay – Saturday at 10:00

École / School Vervloesem – Saturday at 10:00 and Sunday at 14:00

Hôtel de ville de Saint-Gilles – Saturday at 15:30 and Sunday at 10:00

Cauchie House – Saturday at 14:00 and  Sunday at 9:30

Hannon House – Saturday at 12:00 and  Sunday at 16:00

Roosenboom House –  Sunday at 10:00

Horta Museum – Saturday at 13:00

Advance booking required: nicole_lemaire@icloud.com

Stijn Bollaert © urban.brussels

Contact

urban.brussels (Regional Public Service Brussels Urbanism and Heritage)

Department of Cultural Heritage
Mont des Arts/Kunstberg 10-13
1000 Brussels

jdp-omd@urban.brussels

Telephone helpline open on 16 and 17 September 2023 from 10h00 to 17h00: 02/432.83.00

Facebook : Urban.brussels
Instagram : urban_brussels
Twitter : @BrusselsUrban