Practicalities

Info COVID-19

In view of the ongoing health crisis and to ensure that the Heritage Days can go ahead as safely and as seamlessly as possible, visits to indoor sites must be booked in advance.

How to book a visit to an indoor site

Bookings can be made online from 4 September 2020 at www.heritagedays.brussels. All visits to indoor sites must be booked, except visits to hospitality venues and places of worship (no bookings are required for these two site types). Please note: Pre-booking is also necessary for children, whatever their age.

Some indoor sites may be visited without a guide (in which case you may visit the site independently for up to 30 minutes), while others may only be visited on guided tours (please check the listings to see which languages are available).

You will have to book either a time slot (for visits without a guide) or a tour time (for guided tours). Please keep to your time slot or tour time. If you arrive at the site after your time slot has passed or your tour has begun, you will not be admitted. You may need to wait (around 15 minutes) to enter certain sites.

Make sure to bring your booking confirmation with you. You will be asked to present it at the site entrance.

Please come to the site 10 minutes before the time indicated on your booking confirmation. Please follow social-distancing rules while you wait.

You may not be able to visit indoor sites without a booking.

How to book an outdoor activity

If you wish to take part in an outdoor activity (such as a walking tour, a guided bicycle tour, a scavenger hunt or a bus tour), please refer to the information provided below the activity listing and, if necessary, book your place by contacting the relevant organisations from 24 August onwards.

To make sure that everyone can safely enjoy the Heritage Days to the full, please:

bring a mask and remember to wear it;

follow social-distancing rules;

clean your hands with the sanitiser gel provided at the site entrance;

follow any special instructions issued by the guides or organisers at the site.

General information

The times given for buildings are opening and closing times. The organisers reserve the right to close doors earlier in case of large crowds in order to finish at the planned time. Specific measures may be taken by those in charge of the sites.

Smoking is prohibited during tours and the managers of certain sites may also prohibit the taking of photographs. To facilitate entry, you are asked to not bring rucksacks or large bags.

Information relating to public transport serving the sites was provided by STIB. It indicates the closest stops to the sites or starting points and the lines served on Saturdays and Sundays.

Please note that advance bookings are essential for certain tours (reservation number indicated below the notice). This measure has been implemented for the sole purpose of accommodating the public under the best possible conditions and ensuring that there are sufficient guides available. However, you are free to go to the starting points for these activities on the dates concerned, without a booking, as cancellations or vacancies may arise.

Download the Programme

Internet is great, but a printable version is even better!

Download the language version of your choice:

Car-Free Sunday

From 16 to 22 September each year, the Brussels-Capital Region runs a Mobility Week aimed at encouraging all Brussels residents, businesses and schools to try out a different form of mobility.

On 20 September, this year’s Car-Free Sunday, a wide range of activities and events will be organised throughout the city highlighting all the different means of transport we can use, from buses, metros, trams and trains to bicycles, roller skates, or even using our own feet!

Practical information

Car-Free Sunday is a day for everyone to leave their cars at home. The only vehicles still allowed on the roads are public transport, taxis, coaches and vehicles used to provide emergency services or public services. The Brussels-Capital Region is closed to traffic from 9:30 to 19:00. Any vehicles still allowed on the roads must comply with a speed limit of 30 km/h.

Note that the Highway Code still applies. Remember that there will still be some cars and other vehicles on the roads on Car-Free Sunday. Please be considerate towards other road users.

Find out more

If you want to learn more, head over to semainedelamobilite.brussels, where you will find all the practical information you need plus full details of all the events.

Accessibility to persons with reduced mobility

Each site listing includes information about the site’s accessibility for individuals with reduced mobility. The accessibility survey was conducted by the non-profit organisation AccessAndGo ASBL on the basis of data provided by site managers, which were then verified by a representative of the organisation. Checks have been carried out on the accessibility of all buildings whose listing features an accessibility logo.

Site accessibility, based on the criteria and standards adopted in the Brussels-Capital Region, is indicated using the following logos:

Accessible: The site meets the criteria for users of manual or electric wheelchairs to visit the site independently.

Accessible with assistance: Wheelchair users will require the assistance of a third party to visit the site.

Not accessible: Presence of stairs or unavoidable obstacles.

The accessibility information provided here only relates to visits during the Heritage Days and may not apply at other times.

For further information about the accessibility survey, contact AccessAndGo by emailing info@accessandgo.be.

Guided tours in French sign language

This year, the association Arts & Culture is once more organising guided tours in French Belgian Sign Language for deaf visitors and visitors with impaired hearing.

Tours will be available for eight sites:

Le Cirio
Saturday and Sunday at 16:00

Hôtel Dewez – Belgian Museum of Freemasonry
Sunday at 11:00 and 14:00

Vincent restaurant
Saturday at 14:00 and Sunday at 16:00

Fashion and Lace Museum
Saturday at 10:30 and 14:30

Brotherhood of the Companions of Saint Laurence
Saturday at 11:00 and Sunday at 14:00

Les Ateliers des Tanneurs
Saturday and Sunday at 11:00

Société Royale de l’Ommegang/Koninklijke Maatschappij van de Ommegang
Saturday at 11:00 and Sunday at 15:00

BELvue Museum
Saturday at 11:00 and 14:00

Stijn Bollaert © urban.brussels

Contact

urban.brussels (Regional Public Service Brussels Urbanism and Heritage)

Department of Cultural Heritage
Mont des Arts/Kunstberg 10-13
1000 Brussels

jdp-omd@urban.brussels

Telephone helpline open on 19 and 20 September 2020 from 10h00 to 17h00: 02/432.83.00

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